FAQs

How long does delivery take in Australia?
Orders placed before 2:00 pm AEST in metro areas usually arrive within 2–5 business days.

How long does international delivery take?
Orders placed before 2:00 pm AEST usually take 3–10 business days. If you’re not home or your address isn’t secure, we recommend using an alternative address for delivery.

What is your returns policy?
If you receive an item and are not happy with it for any reason, simply return it within 60 days in the same condition you received it. We will happily offer a store credit or refund.

Where can I read your shipping policies? Shipping Info

Where can I read your returns policies? Returns Info

Are you guys the original and the best? Yes, we are the original and the best! 

Where should Draggin Jeans lining be on my knee? Draggin Jeans lining should start just above the knee in standing position and the knee should still be well covered in the riding position. For riders that are need extra length or need a shorter leg length please review Draggin Extra’s as these have additional lining in them to ensure your knee is covered. Draggin will add more lining at an extra cost of if needed.

Can I retro waterproof my Draggin Jeans? We have had a number of customers use Nikwax very successfully for this purpose. Nikwax is used by many major brands where waterproofing required.

I want clothing for really hot weather, what do you recommend? If you are going riding in hot, humid weather then Draggin Jeans recommend Cargos, which are made from a light weight drill. A good option for on top Draggin Jeans K-shirt.

What if my size is out of stock? Don’t worry – we can see it’s out of stock too! Our team’s working around the clock to organise a restock, so your best bet is to keep an eye on the website. We’ll update stock levels as soon as they hit our warehouse.

Can I Pre-Order? We don’t offer pre-orders at the moment, but don’t worry - we’re expecting regular stock drops, so you won’t miss out. Just keep an eye on the website for the latest updates!

How long is the warranty period for my jeans? Draggin offers a 12-month warranty for manufacturer faults from the date of purchase.

Exclusions: This warranty does not cover damage caused by acid, chemicals, misuse, normal wear and tear, or alterations.

To have your item assessed, please contact us via the text us link on the bottom right corner of the page or if outside of Australia please email enquiries@draggin.com.au